What kinds of furniture do you offer?

We offer a wide array of furniture options, including sofas, beds, and chairs. Our collection features both contemporary and classic designs, catering to diverse tastes and preferences.

Can I view your products in a physical store?

Currently, we operate exclusively as an online store. However, we provide detailed product descriptions, high-quality images, and videos to help you make informed decisions.

How do I place an order?

To place an order, simply browse our website and select your desired items. Contact us to inquire about the delivery fee. Once you're ready to proceed with your purchase, we will send you a payment link that includes the delivery cost. Complete your payment on our website, and we will send you a Proforma Invoice (PI) to confirm all details.

What forms of payment do you accept?

We accept a variety of payment methods, including PayPal, Visa, Mastercard, American Express, Apple Pay, Google Pay, and Afterpay.

Can I modify my order after it has been placed?

If you need to modify your order, please contact our customer service team as soon as possible. We will make every effort to accommodate your request, provided that the order has not yet been processed for production.

Do you offer free shipping?

Please note that the prices listed do not include delivery fees. Shipping costs vary based on the delivery address, furniture size, and required services. Contact customer service for the exact amount. We adhere to the billing standards of mainstream logistics companies and do not impose additional service fees.

Learn more about our shipping & delivery policy here.

Do you ship internationally?

Yes, we sell furniture in Australia and can arrange delivery to most cities worldwide upon request. For shipping to other countries, please contact us via email at service@luxxihome.com.au.

How can I contact customer service?

You can contact our customer service team via email at service@luxxihome.com.au or through the chat widget on our website.